Use HP ToolboxFX to troubleshoot print-quality problems
| NOTE:
|
Before proceeding, print a Supplies status page to see the approximate number of pages remaining for each print cartridge. See Print information pages.
|
From the HP ToolboxFX software you can print a page that helps identify which print cartridge is causing the problem. The print-quality troubleshooting page prints five bands of color, which are divided into four overlapping sections. By examining each section, you can isolate the problem to a particular cartridge.
| ●
|
| If a mark or spot appears in only one section, replace the print cartridge that corresponds to that section.
|
|
| ●
|
| If a mark or line appears in more than one section, replace the print cartridge that matches the color of the mark or line.
|
|
| ●
|
| If a repeating pattern of dots, marks, or lines appears on the page, clean the product. See Clean the product. After cleaning the product, print another print-quality troubleshooting page to see if the defect is gone.
|
|
| ●
|
| If the problem persists, try the following:
|
|
Print the print-quality troubleshooting page
| 1.
|
|
| 2.
|
| Click the Help folder, and then click the Troubleshooting page.
|
|
| 3.
|
| Click the Print button, and then follow the directions on the printed pages.
|
|
HP CP1510 Use HP ToolboxFX to troubleshoot print-quality problems